Terms of Service

Read the current Elo terms covering accounts, live Chinese lessons, AI Coach practice, billing, subscriptions, reviews, recordings, and public share links.

What the terms cover

The Terms of Service describe how learners and coaches use Elo, including account responsibilities, live session behavior, AI Coach practice, billing and subscription rules, lesson recordings, transcripts, Session Review, Notebook-style study features, and support channels for product issues.

Related product policies

Review the Privacy Policy for data handling details, or use the Help center if you need support with account access, billing, lessons, reviews, share links, or another Elo product surface.